Auto Incident Management

Incident Management Agent is a smart assistant designed to help IT operations teams detect, track, and resolve system failures and incidents efficiently. It streamlines incident workflows by providing real time failure alerts, automated ticket generation, root cause analysis, and AI Driven resolution suggestions reducing manual effort and improving response time across job cycles.

Use Agent

Deploy Agent

Incident Manager Agent

The Incident Manager Agent orchestrates a
symphony of specialized agents to deliver seamless incident management.

Recent Incident Analyzer Agent

The Recent Ticket Agent provides a snapshot of
recent incidents, displaying tickets from the last X days to help teams stay on top of fresh issues

Incident Categorizer Agent

The Incident Categorizer Agent Agent provides a
categorized view of incidents, showing ticket distribution across various failure categories.

Open Ticket Tracker Agent

The Open Ticket Agent tracks and lists all
unresolved incidents, providing customizable filters to prioritize and manage open tickets.

Resolution Finder Agent

The Resolution Agent accelerates incident
resolution by suggesting solutions from Standard Operating Procedures (SOPs) based on failure

70–85%

Reduction in manual incident and ticket management effort

3X Faster

incident identification and response times

60–75%

Reduction in Mean Time to Resolution (MTTR)

90%+

Visibility into incident status, ownership, and operational health

50%+

Reduction in recurring incidents through AI-driven root cause analysis

Centralized Incident Intelligence

Unified visibility into incidents, resolutions, trends, and operational performance